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FAQ

1. What’s your minimum order quantity?

Simple & Regular style: 100pcs per style (can be mixed with 2 colors and 4 sizes)

Complicated & Unique style: to be negotiated

2: How can I get a sample from you to check the quality?

A: Just kindly inform us your design details, and we will offer sample as your specification, or you can send us samples and we make a counter sample for you.

3: What about your delivery time? Can we receive our goods on time?

A: Usually 10-30 days after order is confirmed. Exact delivery time depends on order quality quantity. During the whole process, we'll inform you which procedure the order are, happy guest is our pursuit.

4: Can I order the sweaters with my own design & logo?

A: Yes, we offer OEM/ODM service, so we can make any clothes based on your artwork or original samples with your own logo.

5: Can I mix colors?

A : yes, you could mix colors as you need.

6: How can you guarantee the production quality ?

A: We have a professional QC team to control the goods quality during all the mass production, and we can accept third party inspection.

 

7: Can I get discounts?

A: Yes, for big order and frequent customers, we'll give reasonable discounts.

 

8. What kind of shipping methods do you offer?

For most countries and regions, we offer:

  1. DHL/ UPS/ FedEx express delivery
  2. Air freight and then DPD deliver to your address
  3. Sea shipping and then DPD deliver to your address

 

Shipping Cost:  1 > 2 > 3

Shipping time:  3 > 2 > 1

9. What’s your payment method?

In regard to sample order, we accept Paypal to protect your money.

As for bulk order, normally we do bank transfer (T/T). PayPal also works for us.

10. What kind of printing do you offer?

Silk screen printing (MOQ 100pcs per design)

3D printing/ High dense printing (MOQ 100pcs per design)

Gold/ silver printing (MOQ 100pcs per design)

Heat transfer printing (MOQ 100pcs per design)

Discharge printing (MOQ 200pcs per design)

Flock printing (MOQ 200pcs per design)

Reflective printing (MOQ 300pcs per design)

Sublimation printing (MOQ 300pcs per design)

DTG printing (MOQ 300pcs per design)

Rubber printing logo (MOQ 500pcs per logo design)

* No MOQ for sample orders

11. What fabric do you have?

We have all kinds of regular (common) fabric as we are located in Dongguan China which is very close to the biggest fabric market in the world. (one hour by car)

  We can also produce fabric with your own printing pattern.

12. If I send you the samples, can you copy the same for me?

Yes, sending us samples is the best way for us to understand your design.

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